Show businesses what people are saying about them everywhere on the web
White label reputation management software for digital agencies to help local businesses monitor all aspects of their online reputation.
Every day, customers are talking about businesses online, whether it’s on Yelp, Urbanspoon, Tripadvisor, Google+, Facebook, personal blogs, or elsewhere.
85% of consumers find local business info online, and 90% of customers say buying decisions are influenced by online reviews.
Local businesses need an affordable way to see what their customers are saying and manage their reputation.
Reputation Monitoring shows businesses what customers are saying about them everywhere on the web, helps improve their visibility in local searches and provides automated progress reports to prove your agency’s worth.
Help businesses verify their listings to unify their online presence
The Visibility score shows the accuracy of data in business listings across online directories, review sites and social networks. Inconsistent listings can lead to poor placement in search engine results.
Learn more about local search and local listings
Show businesses what customers are saying about them on top review sites and empower them to respond effectively
Reputation Monitoring automatically retrieves ratings and reviews from top sites like Yelp, 411.com, Citysearch and dozens of others. Customer reviews and online word of mouth heavily impact businesses’ bottom lines.
Learn more about reputation monitoring
Uncover the good, the bad and the ugly from blogs, social networks, and more
On top of reviews, Reputation Monitoring finds mentions from news sites, blogs and social networks so businesses get the full picture of what people are saying. Mentions are scored from positive to negative, so it’s easy to see which comments need to be addressed.
Allow businesses to monitor their competition
Competitive information reveals how frequently a business is mentioned compared to its competitors in online searches. The ability to track deals and social activity comes in handy for seeing how active competitors are and which promotions are effective.
Learn more about competitive benchmarking
Maximize engagement and create upsell opportunities with automated reports
Alerts are sent when new information is found. These alerts are configurable, allowing the business owner to select which types of content and events will trigger an alert.
Executive Reports roll up activity for all aspects of online presence and reputation monitoring. This report is emailed out once a week.
Reputation Monitoring is just the tip of the iceberg
Monitoring what customers are saying is one thing, but then business owners have to take that information and use it to build and market their presence. Some people might want to do that themselves, others will want someone else to do it for them.
Explore our other digital solutions and see how you can cater to your whole range of customers’ needs and maximize your digital revenue growth.